transcrevo docs

Pricing & limits

US$ 0.03 per hour of audio, US$ 0.05 with speaker separation, billed by the second. Prepaid credits, no subscription, and US$ 2 on a new account.

Billing is per hour of audio processed, debited from your prepaid credits when the transcription completes. No subscription, no minimum spend.

Pricing table

ServiceStandard ratePast 10,000 hours
Transcription$0.03/h$0.02/h
Transcription with speakers$0.05/h$0.03/h

The volume discount is automatic: once your account's total transcribed hours pass 10,000, the next transcriptions are charged at the reduced rate. No contract, no negotiation.

How billing works

  • Every new account gets $2 in credits to start.
  • Pricing and balance are in US dollars; the card is charged in Brazilian reais, converted at payment time. The amount in reais is shown before you confirm.
  • Cost is computed over the real audio duration, measured during processing: proportional to the second, with no rounding up and no per-transcription minimum. Two minutes at US$ 0.03/h cost US$ 0.001, not one cent.
  • The debit happens when the transcription becomes done. While processing, cost is 0.
  • With no balance, new transcriptions are rejected with 402 insufficient_balance. Nothing is deleted. Top up in the dashboard, or enable auto top-up to avoid interruption.

Changed on 2026-08-27. cost, total, reserved and available now come with fractions of a cent (0.0167), where before they were rounded up to the whole cent (1). That is what removed the one cent floor per transcript: five minutes of live audio used to cost 2.4 times the advertised rate and now costs what the rate says.

If you store these in an integer column, or run them through parseInt, switch to decimal before reconciling: the truncation is silent, and what you lose always favours the old rounding. No field name, unit or endpoint changed.

Checking the balance

GET /v1/balance
curl https://api.transcrevo.com/v1/balance \
  -H "Authorization: Bearer $TRANSCREVO_API_KEY"
{
	"data": {
		"currency": "USD",
		"total": 187.4062,
		"reserved": 40.5,
		"available": 146.9062
	}
}
FieldWhat it is
currencyISO 4217 currency of the amounts. They come in its minor unit (cents) and are fractional: a short audio costs less than one cent.
totalCredits on the account.
reservedHeld by transcriptions already running. Released when each one completes and is charged.
availableWhat the next transcription can spend: total minus reserved.

Hitting 0 on available gets new transcriptions refused with 402 insufficient_balance. It subtracts what is already reserved because otherwise the API would promise credit another transcription has committed.

Limits

LimitValue
Max duration per audio10 hours
Max size per upload2 GiB
Max size per chunk16 MiB
Transcript creation120/min
Concurrent before first top-up2
Chunk uploads600/min
File uploads120/min

Audio longer than 10 hours fails with error.code: "audio_too_long": split the file before sending. Request limits return 429 rate_limited; wait and retry.

While the account runs on the welcome credit alone, at most 2 transcriptions process at the same time: a third concurrent one is refused with 429 concurrency_limit. It guards the free credit against abuse rather than capping a plan: the first top-up lifts it, and nothing is charged or deleted when it kicks in.

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